JS
Johannes S

1 reviews | Active since Jan 2012

01 Nov 2016, 22:28

LTE UNCAPPED - getting 1.5 Mbps (against 90 Mbps) and calls gets closed without resolution

<p>In the evenings I get LESS THAN 1.5 Mbps (on a 90 Mbps facility), that is ONLY 1.5%. I have logged calls and copmlained on Hello Peter and nothing gets done and Telkom just closes the calls ********** 1, ********** 6 and A ********** 0 (Hello Peter Telkom number). Cannot get somebody from Telkom to speak to me, nevermind resolving my issue</p>

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Replies (1)
Telkom
Telkom's reply02 Nov 2016, 11:30
Official

Good morning.

Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.