JS
Johannes S
1 reviews | Active since Jan 2012
01 Nov 2016, 22:28
LTE UNCAPPED - getting 1.5 Mbps (against 90 Mbps) and calls gets closed without resolution
<p>In the evenings I get LESS THAN 1.5 Mbps (on a 90 Mbps facility), that is ONLY 1.5%. I have logged calls and copmlained on Hello Peter and nothing gets done and Telkom just closes the calls ********** 1, ********** 6 and A ********** 0 (Hello Peter Telkom number). Cannot get somebody from Telkom to speak to me, nevermind resolving my issue</p>
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Replies (1)Telkom's replyOfficial
02 Nov 2016, 11:30Good morning.
Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply02 Nov 2016, 11:30
Official
Good morning.
Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
