LTE 'Uncapped'

<p>From 6pm till about 11pm this service is unusable, I cannot stream media or download anything, all I can do is browse google, the highest speed I get over the last few months is 16mb down and 2mb up, this is pathetic compared to the 30mb down and 5mb up I used ot get. According to Jacqui Osullivan on the below article, I can canel my LTE, since you changed the 'uncapped' to 200GB, I have no need for a service that is not uncapped and would like to cancel. As per her statement I can cancel this without penalties but no one at your call centre seems to know about this, not that I am surprised by this, considering I have had no service for almost 2 weeks due to your incompetence. I would like to know who I need to contact so that I can cancel this ******* and move to a service provider that actually offers a service. </p> <p>http://www.timeslive.co.za/thetimes/2016/09/19/Telkom-changes-tune-on-uncapped-data</p>