HB
HAGEN B
1 reviews | Active since Apr 2009
08 Jun 2016, 10:52
LTE Uncapped
<p>12 days ago at about 14h00 I was phone by a representative of telkom telling all about the new LTE internet with speeds up to 90mb/s. After a very long conversation and giving out my bankdetails etc I was told that the LTE internet will be delivered within 5 days. I assume 5 working days. Due to the fact that the LTE internet is mobile I decided to move to a new business adrees, where there is no internet at this stage but the mobile internet was supposed to be used. Guess what, the day on which I have to move into the new place I still have not received any internet. How will I do business without any internet connection.</p>
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Replies (3)
Telkom's replyOfficial
08 Jun 2016, 15:03Hi rost
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply08 Jun 2016, 15:03
Official
Hi rost
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
HB
HAGEN B's updateReviewer Update
18 Jun 2016, 11:22The saga goes on and this issue was never followed up on reported back on. A new issue will be opened now
HB
HAGEN B's update18 Jun 2016, 11:22
Reviewer Update
The saga goes on and this issue was never followed up on reported back on. A new issue will be opened now
HB
HAGEN B's updateReviewer Update
29 Jun 2016, 03:51Still waiting
HB
HAGEN B's update29 Jun 2016, 03:51
Reviewer Update
Still waiting