LTE support is pathetic

<p>Again my LTE is down. I have had this ****** service work for a week and then again it goes down.</p> <p>When you talk to the call centre they are absolutly useless and never let you talk to an engineer even when your case has been escalated for more than a month. A MONTH !!! When you do speak to a manager they just say they will send a tech to site. GO TO HELL!!! No one takes any responsibilty there.</p> <p>When I logged my case all I asked for was someone to just phone me to let me know they are working on my case. Then they get upset when I tell them off 4 days later for no feedback!</p> <p>Let me talk to someone who actually knows what they are talking about .. I have IT and technical status in my work place that would run circles with your call centre. Get me an actual engineer and not some puppet who reads out instructions ... I rather talk to a robot if that be the case.</p> <p> </p> <p>and finally the person who reads these complaints dont just update this ****** thing with the words " We are looking into it" coz you are ****** well not and you shame all people who actually do good work there at Telkom. Bring up your service levels it shocking! You actually let yourselves get talken to so badly .. There is no pride in this company and honestly the goverment needs to sell this piece of ****. </p> <p> </p> <p>PS .. here is my escalated case ********** 5</p>