LTE sucks
<p>We have been struggeling with EXTREMELY slow LTE from Telkom. We have reported it various times during the last 2 almost 3 weeks. There was a tech guy here and he said Telkom needs to put in an extender. They haven't contacted us since. We pay a lot of money for the LTE service and we are really tired of this bad service. I feel that it's unfair to pay for the service if we don't even have 0.5Mb/s. We have a reference number, but I don't even know why, because they are doing nothing about it. ********** 5. Please do something Telkom. </p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
23 Dec 2016, 15:05Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's reply23 Dec 2016, 15:05
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
's updateReviewer Update
23 Dec 2016, 15:15This is about the 3rd reference number we have received. We do not want another reference number. We would like the problem to be resolved ASAP or we will take further steps.
's update23 Dec 2016, 15:15
Reviewer Update
This is about the 3rd reference number we have received. We do not want another reference number. We would like the problem to be resolved ASAP or we will take further steps.