AB
Adrian B

1 reviews | Active since Nov 2014

04 May 2017, 17:52

LTE sucking so bad

<p>I have had poor performance with my Telkom LTE connection. I reported this issue months ago, and again recently, but nothing has been done. Meanwhile I am struggling along at frustrating speeds and intermittent performance. As an example I just downloaded a file at about 1% of the speed I used to get (30KB/s as opposed to a minimum of 2.5MB/s). </p>

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Adrian B's update22 May 2017, 14:10
Reviewer Update

18 days since posting this review and all I have received from Telkom are two messages from the "Social Media Team" whose full job is to respond with a nothing response:

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI **********
We apologize for any inconvenience caused.