LTE speed such continuously

I once again logged a case ***0 for terrible LTE speed after the last case ***3 wasn't resolved. Metrotel came around on 26 July and said my Poynting antennae needs to be redirected to another tower. He didn't know where the towers were neither do I. So I posted on FB Messenger group [07 Aug '19] to request a Telkom technician to please come and set the antennae to point to a tower. This obviously fell on deaf ears. Maybe whoever reads this can fulfill my request, which I am willing to pay for, but hell no. Its just toooo much trouble for Telkom to resolve this problem which has been ongoing for years now already. And PLEASE don't send your consultants like Metrotel or ATIO as your technical depts don't listen to their advice even after you guys sent them out to do an investigation as to why the speed is soooooo slooooow.