LTE speed is terrible. Yet I still pay full price

<p>Since 24 Nov 2016 I have been trying to get Telkom to assist with the LTE speed issue. </p> <p>This is why I am irritated. The speed can be almost 15MBps ... when no one wants to use it. After midnight I get great speed <br />So .. it is not my network, it is not the signal. There is just too much congestion on the tower. yet you still promote LTE and try to get more customers.<br /> <br />Do you just more people that hates your service? Is the current amount of people that are not happy not enough?<br /> <br />Why can you not rather focus to keep the current users at least reasonably happy? It seems to me that you put in effort to drive customers away.<br /> <br />I really am not OK this time around. This will have to be resolved or I want this contract cancelled. I wanted this LTE deal so I can watch Netflix. Without buffering, I want the speed to be at a min 6 Mbps ... if you cannot get this ... this contract has to go. Between 6pm and midnight it is so slow that Speedtest.net times out. When it connects I get 0.82Mbps. In my area I was promised about 90Mbps speed. Give or take depending on the normal factors. I accept slowness from time to time. This is just useless to me. I got Netflix so I would not need to torrent series in the midnight hours. Uncapped LTE-A sounded so great. Then reality set in. It is extremely bad. Only thing worse is their lack of response or support. Twitter, Facebook, Email from their site. The call centre is a joke. I just need a tech to come out and assist. I am not being unrealistic. I do not expect miracles. I just expect 6mbps out of the 90mbps that was promised. This is a 24 month contract. It worked OK for the first 5 months. Now, as an IT tech, I cannot believe that Telkom can be so bad at what they do.</p>