LTE Speed and Signal Degradation, No Feedback.

<p>Telkom, for more than 2 months i'm struggling with slow and unstable connectivity. My LTE service was working fine with 4-5 bars of signal and speeds between 20Mbps-40Mbps. Then in Oct my signal dropped from 4-5 bars to 1 bar with my speed only up 2 4Mbps with a reboot every 2 days.</p> <p>With the first case i logged with you fools, you told me i have no coverage (wow, i have the service for 2 years and then all of a sudden no coverage), then it turned out you were looking at the incorrect address. Case 2. You sent me two technicians, of which they confirmed that coverage is not the issue. Either i'm pinned to the incorrect tower (due to the address confusion you fools had) or the tower you moved me to is congested. Since the tech left, 3 weeks ago, i've been waiting for feedback from your back office/ networking team. Your staff are unable to provide me with any updates.</p> <p> </p> <p>See case ********** 8 and ********** 2.</p> <p> </p> <p>Next step would be the CPA as you unable to provide me with the service i'm paying for.</p>