LTE Speed

Telkom advertise LTE (4G), internet connections to be fast, anything up to 50 to 100 mbps. I never saw that but was happy at 12 to 20 mbps on average. They had a cable break in Centurion on Thursday, 21 Sept 2017. My connection was down most of the day but came on at late afternoon at a speed of 1.2 mbps. It was this slow ever since and there is just no way to report it to Telkom. They have a 'Chat to an Agent', an e-mail option, a 'Log a Fault' etc on their website but all useless. So yes, to pay R499 for 30gb data at 1.2 mbps is a waste of money but they have me now under contract and seem to me I have no option other than to take it to the social media.