LTE Sold to us but no coverage in our area / 4 months later still trying to get refunded

<p>I have had the worst possible experience with Telkom since the day we (my husband and I) signed up for the LTE contract in August 2016. I have spoken to various call centre agents in various depts, emailed Snr managers who promise to return calls but never did, spoken to a store manager, excessive number of calls have been made, and so many emails written. Today was the final straw when we received a Telkom invoice charging us cancellation fees and recouping fees from previous months, due to us wanting to cancel. After speaking to a call centre agent, who refused to give her line manager's email or name to me, the email address she gives is returned to me as incorrect., I am back to square 1, hence this post on hellopeter.com with a hope that someone from Telkom will respond within a relatively short time.</p> <p>I have NEVER experienced such continuous trashy service from one company ever. It has been a rude awakening for me, but I will fight until I get my money back. I will duly share all the necessary information with the Complaints Division of Telkom, should they request this.</p> <p> </p> <p>Here is hoping that my post will receive the urgent attention it deserves.</p>