1 reviews | Active since May 2015
LTE slower than EDGE
<p>For the past few days coverage has been **** (if you can excuse my French). It is disappointing to pay so much only to get speeds of 0.64mbps for an LTE service which promises speeds up to 90mbps. I would like to get someone come have a look at the LTE point in Buccleuch as speeds have been horrible throughout and I can't even watch YouTube at 1080p</p>
Hi ****edOff10,
Thank you for making contact with us, we tried contacting you with no luck
Kindly provide us with the affected number, physical address, device used for connections for further assistance.
Your reference number AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi ****edOff10,
Thank you for making contact with us, we tried contacting you with no luck
Kindly provide us with the affected number, physical address, device used for connections for further assistance.
Your reference number AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi, I don't see any attempt to contact me. The affected number is ***. Address is 18 Gibson Drive, Buccleuch, 2090. The device is Huawei B315 router.
What ****es me off more is the fact that i can't even update my phone's apps and be able to use the internet at the same time. That isn't what I'm paying for.
Hi, I don't see any attempt to contact me. The affected number is ***. Address is 18 Gibson Drive, Buccleuch, 2090. The device is Huawei B315 router.
What ****es me off more is the fact that i can't even update my phone's apps and be able to use the internet at the same time. That isn't what I'm paying for.
I have gone to Sunninghill at work with the router and the speed is the normal LTE speed and I can even watch YouTube videos at 1080p while downloading a movie and downloading apps on my phone.
At Buccleuch there is no way I can even watch a simple 720p YouTube video without buffering and automatic lowering of video quality.
I need you guys to go have a look at the tower there. Even cellular coverage is affect ever since the flash floods.
I have gone to Sunninghill at work with the router and the speed is the normal LTE speed and I can even watch YouTube videos at 1080p while downloading a movie and downloading apps on my phone.
At Buccleuch there is no way I can even watch a simple 720p YouTube video without buffering and automatic lowering of video quality.
I need you guys to go have a look at the tower there. Even cellular coverage is affect ever since the flash floods.
Still no response. You say you have been trying to contact me but there is no proof of that, no email or even an sms from you guys.
I need this issue resolved soon because I can't be paying for such a pathetic service.
Still no response. You say you have been trying to contact me but there is no proof of that, no email or even an sms from you guys.
I need this issue resolved soon because I can't be paying for such a pathetic service.