LTE slower than 3G
Telkom Mobile number ***<br> <br> Been very slow from last week Friday. This is a fixed aerial installation pointing to a tower in Montana that is only used for data, so the LTE signal is full strength.<br> <br> I'm paying R1399 per month for 100GB and expect decent speeds as they were before: 40Mb/s down, 6Mb/s up. <br> Currently only getting 3Mb/s down.<br> <br> If this cannot be fixed, will have to cancel the contract due to non service delivery.
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Replies (1)Telkom's replyOfficial
04 Apr 2016, 15:51Hello deonroel,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's reply04 Apr 2016, 15:51
Official
Hello deonroel,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
