1 reviews | Active since Feb 2010

04 Apr 2016, 14:28

LTE slower than 3G

Telkom Mobile number ***<br> <br> Been very slow from last week Friday. This is a fixed aerial installation pointing to a tower in Montana that is only used for data, so the LTE signal is full strength.<br> <br> I'm paying R1399 per month for 100GB and expect decent speeds as they were before: 40Mb/s down, 6Mb/s up. <br> Currently only getting 3Mb/s down.<br> <br> If this cannot be fixed, will have to cancel the contract due to non service delivery.

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 15:51
Official
Hello deonroel,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,