LTE sim activation

Item: Telkom
Rating: 2
Author: tyrone G

After much hassle to apply for the Uncapped LTE promotion the device and SIM card was delivered to me on Thursday 17/12/2015 ( without any prior notification ) ... The SIM card in not active ? After trying every Telkom call center including the one listed on the delivery note , no one knows how to activate this sim ? Could someone in that Telkom universe help me ? Order *** Reading all the other complaints on this site , it is obvious that everyone who app**** for this promotion got the same problem , why is that ? Why do continuously try so hard to shoot yourself in the foot ?

Helpful (0)

Replies (1)

Telkom's replyOfficial

20 Dec 2015, 08:13

Hello tyronegordon,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM179898

Regards
Narriman
Telkom Social Media Team

Best regards,

Telkom's reply20 Dec 2015, 08:13

Official

Best regards,

LTE sim activation

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