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Shaunton E

1 reviews | Active since Mar 2011

14 Jan 2016, 14:13

LTE Sim Activation

LTE sim card<br> <br> I have been waiting 6 days now for Telkom to activate my LET sim card.<br> I've been phoning them everyday since Saturday 09/01/2016, they put me on hold for at least 60 min per call and then when they answer they just respond by saying they going to escalate the problem and send it to the department that will activate it.<br> I have been phoning the 10213, 10210 and 081180 numbers but no help, the consultants take my cell number and make time commitments by when it will be active but it never gets activated. They also promise to phone me back with feedback and progress but they never do.

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Replies (1)
Telkom
Telkom's reply14 Jan 2016, 20:54
Official
Hello nmbay,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM187762


Regards
Luleka
Telkom Social Media Team

Best regards,