PG
Paul G
1 reviews | Active since Mar 2009
13 Jan 2016, 17:38
LTE signal disappeared
For the last few years I have been using Telkom mobile as my internet at home. As soon as LTE was in my area I bought a B593 router from telkom. The signal was excellent in the beginning but slowly got worse. I now seldomly will get any LTE speeds and even 3g is not consistent with edge being the most common signal. I have set the router to use LTE only with no luck. I used to get over 30 Mbps. Now I'm lucky to get 4.
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Replies (1)Telkom's replyOfficial
13 Jan 2016, 18:02Hello angrybob,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187168.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187168.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply13 Jan 2016, 18:02
Official
Hello angrybob,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187168.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187168.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
