LTE Signal and Phone Line

Hi<br> <br> 3 Issues<br> <br> 1)I am still waiting for a solution on my LTE Router. I am getting very very very slow speed! I was contacted and I asked if they could come on the weekend they said they would get back to me. They closed the query on the system and said I can only be available on the weekend and I am not a VIP customer! Mahlatse Moselakgomo is responsible for this. They say they cannot get a hold of me yet my cellphone is always on. They have my email as well but have never emailed me!<br> <br> 2)My fixed line look a like isn't working and hasn't been working from the middle of Semptember. I have been paying for the line since then! The system apparently rejects the numbers. I finally asked the technician to cancel the line today. I have phoned through many times to try and sort this out and no joy.<br> <br> 3) I made a payment of R387.52 for the LTE service, I did so at a Checkers but at the end of the month you'll still debited my accound so I basically paid twice. <br> <br> Please try and assist with these 3 problems I have spent countless hours wasted on the phone and in branch with you'll! I am absolutely fed up now!!<br>