TG
Tracy G
1 reviews | Active since Dec 2012
14 May 2015, 10:51
LTE Service - *******
I want to warn people of Telkoms LTE rip-off. We had a ADSL line with 10GB and never reached our limit. Then moved to LTE at home and have run out of bundle most months. We used 6GB on one day when no-one was at home for most of the day ! We have queried this will Telkom, and a technician even sent us an email saying we had a valid dispute. Since then we have logged calls and have had no explaination from them, just get a message saying the call is resolved.<br> We are now cancelling this service ! As usual Telkom can't provide answers for this data usage.
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Replies (1)Telkom's replyOfficial
14 May 2015, 11:05Hello tracygore,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply14 May 2015, 11:05
Official
Hello tracygore,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
