LTE service and access

<p>SO....in April 2017 I decided to take an a LTE contract with telkom. This after being convinced that they are the best at the moment with their prices.</p> <p>So went ahead, got the contract and I also requested 2 multi-sims. </p> <p>So for the first week, the primary sim and one of the multi-sims could connect. So back to telkom at centurion mall, to check. After doing multiple sim swaps, I was told its 'working'. So I go home and the next week i go back to telkom at centurion mall, so same process, multiple sim swaps, all is working, go home and nothing. So i go back and i request that they cancel the multiple sims cos nothing is working.</p> <p>Beginning of May 2017, my primary sim was not connecting, so I thought, signal issues, it will connect soon. middle of May I call telkom mobile....and discoverd that an *********** telkom employee decided that, not only will he/she cancel the multipe-sims, he/she will also block my primary sim.</p> <p>i was told that it takes 5 days to resolve. We are the middle of July, no access to internet, Telkom is still billing me for something I cant use, because of their incompetance and I still have to wait until they can find someone competent enough to assit me.</p> <p> </p> <p>The best is that when they call me and I tell them i still cant access the internet cos its nots connecting, their reply....Íts working on my side, the primary sim is not blocked' </p> <p> </p> <p>When telkom......when???? When will you find some competent enough to understand...primary sim is blocked, needs to be unblocked, assit customer to connect, then find out why he was being billed for something he's not using cos of the incompetance of telkom employees. </p> <p> </p> <p>I also requested that they refund me for the past 2 months of no usage. Call has been referred to their billings department so that they can investigate???</p>