EJ
Ella J
1 reviews | Active since Jul 2015
07 Feb 2016, 12:01
LTE router no stock
We ordered a LTE router, no communication from manager, waiting 3 weeks. No one to escalate this too and no one answers the phone. Manager doesn't respond to emails. No one can give me a definite date to collect router due to shortage. Frustrating! Poor service!
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Replies (1)
Telkom's replyOfficial
07 Feb 2016, 13:19Hello Schnacks1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Telkom Mobile Team, feedback will be provided.
Your reference number is SM197805.
We apologize for any inconvenience caused.
Regards,
Gezla
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Telkom Mobile Team, feedback will be provided.
Your reference number is SM197805.
We apologize for any inconvenience caused.
Regards,
Gezla
Telkom Social Media Team
***
Telkom's reply07 Feb 2016, 13:19
Official
Hello Schnacks1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Telkom Mobile Team, feedback will be provided.
Your reference number is SM197805.
We apologize for any inconvenience caused.
Regards,
Gezla
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Telkom Mobile Team, feedback will be provided.
Your reference number is SM197805.
We apologize for any inconvenience caused.
Regards,
Gezla
Telkom Social Media Team
***