LTE Reconnection

<p>This is just outrages and I can't understand why this can't be resolved as soon as payment has been received. The debit order did not go through and there was an outstanding balance due. We settled the balance as per Telkom's sms that they sent through to us. We went to ABSA and made a direct deposit in to the 8 ta account. After this was done we sent the proof of payment to the call center on Wednesday 29/03/2017 where they had to sent it to the backdoor again for reconnection. Friday when I phoned again because the internet is still of they told us there is another amount still outstanding and we need to make this payment as well before reconnection is done. We made this payment and sent it through to the call center to reconnect. The whole weekend went pass and this morning when I phoned again they said the payment is not reflecting yet and therefor they can't reconnect. I asked them if they can put me through to someone with the Authority to switch on the internet. Their answer to me once again they don't have the Authority to switch it on, they can't give me any telephone numbers for people that have the authority to switch it back on again. So again we are sitting with no internet, payments were made as requested but No No Internet. How is this possible that you make direct payments and have to wait 6 days and still no Internet. How is this acceptable after everything was paid in full. It brings us back again to our telecommunication network Telkom. The call centers are usless, the backdoor doesn't know where the front door is and we are still without Internet. Well done telkom you are brilliant in excuses and never deliver.</p>