1 reviews | Active since Oct 2015
LTE OUT OF DATA WITHIN 5 DAYS
i HAVE BEEN USING TELKOM FOR SOMETIME NOW AND I DECIDED TO OPT FOR THEIR LTE. I TOLD THE AGENT THAT I NORMALLY USE AROUND 16-20 GIGS PER MONTH ON MY ****LE AND OTHER CONTRACT AND WE DECIDED TO GO WITH THE 50+50GIG OPTION FOR R699X24.<br> <br> I RECEIVED THE DEVICE LAST WEEK MONDAY ON THE 29/30 OF SEPTEMBER AND STARTED USING IT. THE FIRST DAY I RAN OUT OF DATA AND I WAS TOLD THAT ITS BECAUSE I WAS PRO-RATED SINCE I GOT IT JUST BEFORE THE MONTH ENDED. <br> <br> THE FOLLOWING DAY, I RECEIVED MY DATA AND STARTED ENJOYING THE LTE. WITHIN 5 DAYS MY DATA WAS FINISHED AFTER ONLY DOWNLOADING A MOVIE AND A SERIES. MY IPAD GOT UPDATED ON THE PROCESS. I WONDERED WHY AND NO ONE GIVES ME AN EXPLAINATION EXCEPT THIS NONSENSE BELOW:<br> <br> i HAD TO CANCEL IMMEDIATELY BECAUSE IT WORTHLESS AND NOW I WANT AN EXPLAINATION AS TO WHY THIS HAPPENED, MAYBE I CAN REINSTATE MY CONTRACT:<br> <br> *** Internet Data Service MO 05-10-2015 08:24:57 05-10-2015 09:32:28 bytes 171,012 0 0<br> *** Internet Data Service MO 05-10-2015 00:00:18 05-10-2015 09:32:43 bytes 27,292,334,200 0 0<br> *** Internet Data Service MO 04-10-2015 14:39:45 05-10-2015 00:00:03 bytes 18,966,000,000 0 0<br> *** Internet Data Service MO 04-10-2015 00:22:31
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155557.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155557.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
