LTE Order - Still waiting

I filled an LTE application on 14 August 2015 and provided my bank statement, proof of address and ID. I did not have my payslip and the agent said it would be ok and that she will e-mail me so that I can provide a scanned copy of my payslip. After providing the payslip the magic \Back office"would not accept my bank statement. So on 28 August I provided the stamped bank statement and I've been waiting ever since.<br> <br> To add insult to injury"