LTE order not present

I did an application for wireless broadband uncapped on the 27th of Jan on their website. Got the call on 4th of Feb at 11:25 to complete my application. Everything was completed and I was told that I would receive my equipment within the next 3 day and that the installation would be done within 10 working days.<br> <br> I had waited all this time for the equipment but I wasn't in a rush. Called yesterday, 1st of March to find out what was taking so long only to hear that there was no order on my account for the offer. Went through many phone calls to find out why but could never get a response.<br> <br> Posted on their facebook page and someone contact me to say that the application was declined due to affordability but I can go to a Telkom store and apply again. That is absolute ******* because I know I can easily afford R599/month.<br> <br> I think someone at Telkom messed up the paper work and now they are making an excuse as to why the order is suddenly gone. This is absolutey atrocious service, how can they say everything is done and accepted and the equipment is on the way and now suddenly come back and say it wasn't accepted because of affordability.