LTE Order - 3 times

Hi there<br> <br> I'm pretty sure my case must be the most prolific of any and would deserve a detailed case study by your customer service exec to analyse where your weak points lie.<br> I'm going to give you the abridged version in the hopes of a resolution:<br> <br> - 2 Sept: App**** to move my line using the form online. Reference ***<br> - 10 Oct: Receive a contact details confirmation sms (?)<br> - End of October start inquiring about my line via phone, email, and twitter.<br> - Early November store agent tells me there is no infrastructure for a fixed line at my address. She can see there are 2 free ports on a nearby DSLAM/Exchange though.<br> - 17 Nov: Receive sms: Ref ***0 notifying there is no infrastructure and that I should apply for wireless service.<br> <br> I preempted this and in fact app**** earlier in the month!<br> <br> LTE<br> 2 Nov: Receive sms