LTE or Dial up

Internet speeds are shocking, I am meant to be on LTE but the speeds that I receive is so slow that we cannot even open an internet page.

First the internet speeds was ok to deal with sometimes it was great however for the past 2 months it has been terrible. A month ago I tried to download something after midnight and the internet speeds was about 250kbps for the download speed, this being after midnight which is not peak at all I could not even download anything.

On the 23 May my speeds was about 400kbps I have taken a screenshot of the test. Yesterday just after 9pm I tried to connect to the internet, my speeds was so slow I could not even open the internet pages when I was able to I tried to do a speed test and the test could not even run due to the speeds being so slow.

I have done the basic troubleshooting steps but not even that helped. I have connected the ethernet still no change, I have restarted the device and the laptop mobile phones etc still nothing I have moved the modem to different parts of the house still nothing at all.

I have never had issues before and I really have no problem with Telkom until I have been experiencing this issue.