MJ
Murray J

1 reviews | Active since Apr 2011

16 Mar 2017, 12:46

LTE Not working (part 2)

<p>So it's been a month since my previous post.</p> <p>https://www.hellopeter.com/telkom/reviews/lte-not-working-3- ********** </p> <p>REF: AI ********** </p> <p>So far Telkom has done absolutely nothing to resolve the issue and my LTE connection has now degraded to the point where it is unsuable 24hours a day.</p> <p>We are now permanently on 3G fai***** with speeds below 1Mbps.</p> <p>Telkom, do you intend to do anything or must I switch providers?</p>

0
Replies (2)
Telkom
Telkom's reply17 Mar 2017, 09:33
Official

Good Morning Murray,

Your query has been logged and sent to our Technical Team for further assistance, feedback will follow.

Your reference number is ***8.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

MJ
Murray J's update30 May 2017, 12:32
Reviewer Update

More than 3 months since the original complaint and NOTHING has been done to resolve this!!