1 reviews | Active since May 2009
LTE Not up to speed
<p>Ive got a Telkom LTE Contract with 50gbday and 50gb night data per month.In February I relocated to a different area but the speed has always been good,averaging 18-24mb/s and sometimes up to 26mb/s. Recently,about two weeks ago,the speed is just terrible. I hardly get even 1mb/s and sometimes during the night 3-4mb/s which is unacceptable. The coverage map on Telkom's website says it is a LTE area and upon enquiry there wasnt too many users on it. I have switched the modem to 4G as suggested but this made no difference.I logged a fault but still had no reply from technical. What makes the matter worse is that I pay for data,which I am now losing and I am paying for Showmax that I cant even watch due to the poor download speed. Please Telkom,contact me with a proposal as to how you will reimburse me for lost data because your service is so slow and also when this service will be normal again,LTE Speed? Ive tested Vodacom and the speed is great,more than 40mb/s,this should be Telkom's average too shouldnt it? The website coverage map specifies 90mb/s for my area..........</p>
Your reply is utterly disgusting to say the least. Why have i up until recently had great speed but very poor speed now? Also,why does your coverage map on your website state that it is indeed a LTE area?????Please wake up
Your reply is utterly disgusting to say the least. Why have i up until recently had great speed but very poor speed now? Also,why does your coverage map on your website state that it is indeed a LTE area?????Please wake up
