LTE not so LTE!

On 5 May 2015, I was interested in a Wi-Fi solution for my home. Gerhardt Roos and colleagues were standing alongside the road under the Telkom - branded gazebos and banners. I went to get some info on the subject, and Gerhardt Roos assured me that I've got LTE - coverage in my area. On which we did the paperwork, the router and sim card got delivered. I started it up, and no LTE. The 3G were nice, seamless, and got things done. But I did phone the call centre to ask about the LTE, on which they assured me that they are busy with the LTE-network, I just need to be patient. <br> <br> 5 months along the line, no LTE. and three-four weeks ago, the 3G signal was also in tatters. Can't do nothing. I struggle to get 13 e-mails, size 14,3MB, waiting more that half an hour. Which is totally unacceptable. Wi-Fi also mot working, and I can hardly get any work done, which has cost me to date almost R30 000 in turnover. I had to incur extra expenses to get a reliable internet connection, while I'm paying a pretty penny for the superfast LTE-service! And I wish that I could put the communication between me and the call centre people, absolute ludicrous. I want to cancel this with immediate effect.