LTE - No support not worth it

<p>My LTE arrived and was activated on 13 June ( ********** 510). I have had endless problems with the service as it drops all the time and calling 081180, the support line does not help. I have logged several faults and only one time did someone call me back to sort it out. A technician was supposed to have made contact with me to install the antenna, I have called in a few times to find out when it will be done and all I get is a new ref each time and today I was told I could not be given a ref. I am sure Telkom will charge me for the service from the date it was activated even though the service drops overnight when I try do most my updates and downloads and intermittently during the day. I have given up calling in to log faults.</p> <p>I told the agent on the line today that I am going to go into the Telkom office tomorrow to hand back the LTE modem and will request my ADSL line to be put back. I work from home and needed a genuine uncapped fast internet and hoped the LTE would be the solution but it has now become my worst nightmare. I got a call this morning, got very excited thought it may e about the LTE only to hear I app**** for a sim swap and BIS??? Then they said sorry wrong ref wrong customer and the ref I was given know one can trace!</p> <p><br /> </p> <p>I am not prepared to pay for this service.</p> <p> </p>