LTE NIGHT SURFER ENDED WITHOUT ACKNOWLEDGEMENT

I am highly shocked as I load R50 to convert it to the LTE night surfer data bundle on the 2018/05/05 but could not do it and without success. I tried to phone the customer care center but they said I have insufficient funds. I bought extra airtime the following day as I was hoping for better. Only to find out that their LTE night surfer data has ended. Telkom Mobile does not say why they ended it and also not before the time. The best way to inconvenience the customer. I phoned the customer care center only but they did not advise me that the service is ending the following day. And my money wasted on my sim card. So that everyone can know what pathetic service they have. They are quick to make promises and slow to update customers. Keep away from Telkom People. YOU WILL ONLY DEAL WITH EMPTY PROMISES. THE BEST THEY CAN SAY IS "SORRY FOR THE INCONVENIENCE CAUSED"