SO
Sanet O
1 reviews | Active since Feb 2016
15 Feb 2016, 12:12
LTE Network Disconected
You guys ***** up with Debit Order's, then the customer must suffer. After not putting my debit order through for a SECOND month, although there was more than sufficient funds available, I did a EFT as per my Billing Statement. You re-activated my service, but then Disconnected it again yesterday. WHY??? trying to phone your call centre is a TOTAL waste of time, as you hang on for more than an hour. I really cannot believe how you people operate. If I was at fault, by all means suspend my account. But you people are at FAULT!!!!<br> <br> I'm using this platform, because it seems that this is the only way of getting your attention.<br> <br> Sanet Olivier
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Replies (1)Telkom's replyOfficial
15 Feb 2016, 14:49Hello Pokkels1981,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply15 Feb 2016, 14:49
Official
Hello Pokkels1981,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
