LTE Migrate
<p>I took out an LTE package end JAN 2016, and was told I could upgraded downgraded after 3 months. After 3 months I needed to upgrade my package. after 30 hours on the phone with Telkom guess what not joy. I went to the Telkom shop at vestival mall( Modi Vilakazi) 3 months of emails and still no joy.</p> <p>6 months later, still no response.</p> <p>What do I need to do????????????</p>
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Replies (9)
Telkom's replyOfficial
14 Oct 2016, 11:45Hello mark-kane
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply14 Oct 2016, 11:45
Official
Hello mark-kane
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
14 Oct 2016, 16:32Thank you, lets see
's update14 Oct 2016, 16:32
Reviewer Update
Thank you, lets see
Telkom's replyOfficial
18 Oct 2016, 06:10Hi Mark,
Thank you for your post.
Please be advised that we have sent you an email.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply18 Oct 2016, 06:10
Official
Hi Mark,
Thank you for your post.
Please be advised that we have sent you an email.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
's updateReviewer Update
18 Oct 2016, 16:56Hi William
Have not recieved an email as yet?? **********
Regards
's update18 Oct 2016, 16:56
Reviewer Update
Hi William
Have not recieved an email as yet?? **********
Regards
's updateReviewer Update
23 Oct 2016, 17:45Obviously nothing is goning to happen here. Telkom how pathetic
's update23 Oct 2016, 17:45
Reviewer Update
Obviously nothing is goning to happen here. Telkom how pathetic
's updateReviewer Update
28 Oct 2016, 19:14Guess what 3 months later and still nothing has happend. Do you have a number for the cancelations department, as you have truly not delivered what you have promised? (It is my consumer right to get what was sold to me)
's update28 Oct 2016, 19:14
Reviewer Update
Guess what 3 months later and still nothing has happend. Do you have a number for the cancelations department, as you have truly not delivered what you have promised? (It is my consumer right to get what was sold to me)
's updateReviewer Update
30 Oct 2016, 19:05still waiting for the feedback
's update30 Oct 2016, 19:05
Reviewer Update
still waiting for the feedback
's updateReviewer Update
15 Nov 2016, 18:23What now? Please could you inform me what needs to be done to cancel this contract????
's update15 Nov 2016, 18:23
Reviewer Update
What now? Please could you inform me what needs to be done to cancel this contract????
's updateReviewer Update
17 Nov 2016, 18:50How do I cancel this contract?????
's update17 Nov 2016, 18:50
Reviewer Update
How do I cancel this contract?????