LTE June Promo by telkom

<p>I have app**** for the LTE Uncapped deal for R799 on the 3th of June on the telkom portal,and had receive a call from the online call Agent on the 4th of june (Sa****ay) where i completed my Application or contract by telephone. My Application was successful and the Agent told me i will get a call from the delivery person in this week to arrange the installation etc.....</p> <p> </p> <p>On the 6th of June they had debited me the full amount of the contract of R799, where i had not yet receive an copy of my contract by email,post and had not receive any information regarding my device or installation of it. Now how is this fair for the consumer to pay the full contract amount for the month when i had not even received my device or any infromation regarding it?</p> <p> </p> <p>i Have called 10210 the entire week where i could not get help for anyone, and the delivery department told me i must call the LTE department for information BUT the phone is never answered. I then emailed the sales/enquiry department but had not receive any information or a call back to this problem.....So i have tried everything.</p>