1 reviews | Active since Jun 2016

12 Jul 2017, 21:53

LTE is Really Bad at Night Why Telkom why?

<p>Dear Telkom </p> <p>Please Explain Why I always have Internet Problem at Night in my Area with LTE.</p> <p>Packet Loss Ping Spikes High Jitter and Random Disconnects happening.</p> <p><br />I have Attached Pics Below of the Problem and it has been happening every Nights For the Last Couple of Weeks and I am Fed up with this **** Internet now.</p> <p><br />Regards</p>

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Replies (4)
's update17 Jul 2017, 19:51
Reviewer Update

Still the Same Problem and its day 4 packet loss and ping spikes and Disconnects

's update01 Aug 2017, 19:14
Reviewer Update

So 19:00 in night Internet go just to **** LTE so broken worst internet service packet loss 15% well Played Seems your tower is getting overloaded at night wp wp

's update01 Aug 2017, 19:15
Reviewer Update

Address 663 27th avenue Villieria lte goes to **** every night but the day its 100%

's update03 Aug 2017, 19:21
Reviewer Update


3:43:11 PM You: how much will it cost to stop the contact

3:43:47 PMThulani: R1646

3:44:50 PM You: oky i got one more question can we let a telkom person maybe come out to check the antenna that they installed bec i am getting alot of problems with this internet

3:45:12 PMThulani: Please elaborate.

3:45:42 PM You: I am getting alot of connection drops and high ping and packet loss

3:46:18 PM You: at night is a nightmare from like 19:00

3:46:54 PMThulani: Hilton, when that happens please do the following: please switch off your device, remove the sim card, switch it on without the sim card, wait for 2 to 3 minutes while it is showing the red light, switch it off again and insert the sim card and try to connect again

3:46:57 PM You: then i drop connection get like 10 to 30% packet loss internet speed drops like with 10mb or 20mb some times

3:47:22 PM You: i have done that many times that does not work

3:48:11 PMThulani: Please note that I will log a case however it will take time for a technician to come to your premises.

3:49:27 PM You: That Would be Great Thulani bec i have contacted Hellopeter and no Feedback and like i say its really bad and makes me wanna kick this router down the street at nights

3:49:57 PMThulani: Your case number is ********** 3.