1 reviews | Active since Jan 2018
LTE is a ****
Two months ago I receive a SMS to upgrade to LTE as the copper(ADSL) in my area is not reliable(Exchange also only 2Mbs max). With great excitement I accepted the offer and "upgraded" to a 10Mbs service. Tested the line speed and WOW 10Mbs, now finally after many years of being stuck on a 2Mbs connection we could finally all connect at once. But as with all Telkom services there is always a catch: 18h00 arrived and we are down to a 1.5Mbs line how exciting, high latency is back. Every night at 18h00 1,5Mbs connection(and I'm not on a business hour package) What are you people doing, why over subscribe your towers. You have a big push to discontinue copper, get your ducks in a row, normally you create the infrastructure and then get the clients or at least expand while your network demand increases. Started with 33k modem, quality of services was better back then, at least I knew I connected at a slow speed, actually achieved the connection speed I paid for. Reported the congestion on the tower (case no: ***0), received a SMS saying it was resolved...lol. Ooh and there is no fiber in my area, so I'm stuck........
Really unhappy customer.
