PK
PIYUSH K

1 reviews | Active since Sept 2017

23 Jan 2018, 17:12

LTE INTERNET NOT WORKING

I have put the complaint 02 days back against regarding the LTE services from Telkom and no one has bothered to even check or register an issue till today.

Telkom has monopoly in the market and they keep billing you and don't care about the services.

I have not seen a worst service than this.

I tried calling to customer service almost 06 times now but they failed to give any answer.

This is a new contract that was signed on 08th Jan 2018, and since the time it was in cool off period I have been trying to get connected, but no one is addressing an issue.

Pathetic Service!

Regards, Piyush ********** 486

0
Replies (1)
Telkom
Telkom's reply15 Feb 2018, 13:51
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,