LTE inconsistent and Slow Speed

So the last year and a half I have been on Telkom LTE uncapped Service 24month Contract.

And its been a nightmare inconsistent internet ping Spikes and internet signal keeps on dropping. Last Week alone my internet keeps spiking from 1 bar to 4bar on the lte router with a External Antenna

And if you Contact Telkom the Best advise they will give you is 'Rulani Constance: Thank you for the enquiry Hilton, please switch off your device, remove the sim card, switch it on without the sim card, wait for 2 to 3 minutes while it is showing the red light, switch it off again and insert the sim card and try to connect again.' Like really I am pretty sure I restarted this ****ing router and sim card 20 this week.

Telkom LTE = not worth it wait for fiber everyone

So can we get somebody from Telkom that Please assist and help this LTE from being a Nightmare because paying 800rand a month for so many problems is Really bad Service.

Telkom Account Number :" ********** 65