LTE Fault Logged - No service or feedback

<p>I logged a fault with my LTE connection on 6/6/2017, to date I have had no feedback from Telkom.</p> <p>After 2 weeks I called the call centre and they sent Atio out to do some tests on my signal and it appears I am not being serviced by the nearest towers.</p> <p>I've had nothing since then and have called the call centre several times and have asked for an escalation and nothing has been done. I'm currently typing while being on hold with the call centre waiting for a supervisor/team leader to be available, I've been on this call for an hour already and I'm fairly certain they're just hoping I'll hang up.</p> <p>If I don't get this resolved I'll be cancelling my LTE and moving to another provider, and I'm not paying any cancellation fees either, Telkom should be paying for my time and productivity loss, this service is worth no stars at all on a rating.</p>