LTE down again 3rd time in 2 months

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Ticket logged on 13th as line is contantly deteriorating. Today no LTE agian in area. And the call centre tell me they have till tuesday to pick up the ticket. Great service there telkom! Whole area no LTE but stick to your bad SLA's. Please just end my contract. I hate telkom with a passion by now. I had the same poor service with my ADSL in 2016

Can a senior manager please contact me and cancel my lte contract, because telkom dont want to resolve my issues