ML
Mervin L

1 reviews | Active since Sept 2013

29 Feb 2016, 11:08

LTE - disgusting service

I have a problem with my LTE speed<br> <br> I lodged a complaint on 29/12/2015; again 05 Jan 2016, 11 Jan 2016, 25 Jan 2016, twice on 08/02/2016, and 29/02/2016<br> <br> All I am told is that they have a record of the problem and they are \dealing\" with it.<br> <br> Telkoms service is absolutely pathetic. They think that if the call is suitably logged then the problem is dealt with. This morning they kept me holding for 30 minutes with horrible music and Telkom believes that this solves the problem.<br> <br> Be careful if you sign up for their LTE product!!!!"

0
Replies (1)
Telkom
Telkom's reply29 Feb 2016, 12:19
Official
Hello Mervlif,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.