DB
David B
1 reviews | Active since Apr 2014
24 Sept 2015, 17:22
LTE Device not Functioning as Promised or Required
We installed a Telkom LTE device. After being assured by the Telkom sales agent that the device is compatible for our requirements. It turns out that it is not compatible. After numerous follow up communications by myself and others, no meaningful communication, assistance or solutions have been provided by Telkom.<br> I now sit with a big white elephant.
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Replies (1)
Telkom's replyOfficial
24 Sept 2015, 17:58Hello dbellza,
Thank you for contacting us.
We will look into your LTE query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your LTE query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply24 Sept 2015, 17:58
Official
Hello dbellza,
Thank you for contacting us.
We will look into your LTE query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your LTE query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,