LTE deal not materialising

IN December I registered and qualified for Telkoms LTE R599 deal for the richards bay area.<br> It's been 2 months and numerous calls to their customer service, twitter account and all I received was a lot of promises and 1 call back. My luck with that call back cause their system was unresponsive so the lady could not continue with the call. She promised to call back the next day.<br> That was a month ago.<br> Please will a competent person from telkom contact me so that we can conclude the deal.<br> I have already received a ticket from the website when I originally registered.