dC
danie C
1 reviews | Active since Jun 2015
26 Oct 2015, 08:55
LTE Deal
Good day,<br> <br> On the 8th of September 2015 I app**** for the LTE unlimited upgrade. I was told that I am the second person in my base station and therefore there should not be to many issues. I received a confirmation email on the same day from Telkom with a ticket number.<br> <br> The email indicated that someone from Telkom would phone me about same to finalize the matter.<br> <br> No one phoned, or maybe someone was the name of a person that has been dismissed and no longer works for telkom. I have tried to phone countless times without any success to have this sorted.<br> <br> Maybe someone would respond and we could sort this out today.<br> <br> Regards,
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Replies (1)Telkom's replyOfficial
26 Oct 2015, 09:00Hello kralakot,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160895
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160895
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply26 Oct 2015, 09:00
Official
Hello kralakot,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160895
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160895
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
