LTE data depletion case ***9

<p>Good morning</p> <p> </p> <p>I recently disputed my daytime data depletion after it happened for a second time that while i am under the impression that nighttime data is available from 12 midnight until 7 am in the next morning, my daytime data was once again depleted after downloading from the internet. i was downloading between 5 am and 7am and made sure that i stopped downloadinf before in order not to use my daytime date for the internet downloads. yesterday i got an sms saying that your records shows no unusaul depletion of data. How is it not unusual if i use nighttime data to download and yet my daytime data is all that gets depleted. I was told that someone would call me to assist with my dipute, and yet the only communication from yourselves was a sms. this is **************** and to me it means that there is no nighttime data at all if the only data that gets used is daytime data.</p> <p> </p> <p>Your service and customer care absolutely sucks and i will be looking for an alternative provider to cut all ties with Telkom. I suppose when you've reached the status that you have, losing one customer really makes no difference in your lives.</p>