lte contact number

good day i app**** for the telkom lte uncapped broadband deal whereby i received the ticket number. now my problem is there is no way to contact the lte department on all these numbers 10210, 081180, ***017500 all the above numbers the call center agents say they can't assist on lte AND TRANSFERS ME TO NEXT DEPARTMENT AND THEN BACK AGAIN<br> the 081180 says only after i have an mobile number via telkom mobile can they assist me. TELKOM DOES NOT RESPOND TO INBOX MSG ON THERE FACEBOOK ACCOUNT, ONLY WHEN YOU COMMENT YOUR COMPLAINT ON ONE OF THERE POSTS THEY RESPOND. AND I SEE IF YOU CONTACT THEM vIA HELLO PETER TELKOM PLEASE SUPPLY A CONTACT NUMBER FOR LTE DEPARTMENT TO SEE HOW FAR MY ORDER IS