LTE Connection Now 3 months Due - SM162952

Hi,<br> I had raised complaint 2 months back for the LTE connection on helopeter. The social media reference number provided was SM162952<br> <br> Not one contacted. Then I went to the store last week. They say, they have received instructions to cancel my request and raise new one. I told them OK, please raise a new request and cancel old one.<br> <br> They tried to do that and told me that system gave error that duplicate request. They said they cannot do anything and will raise request will back-office and get it resolved by Monday. Its Thursday again.<br> <br> No one picks the calls and no one informs what happened. Its 3 months since I requested for a simple LTE connection which takes 3 days!!!<br> <br> Its just last 2 days I'm trying for Telkom as I'm tired. I will probably now go for some other provider if I dont get my connection this week as you are leaving me with no choice.<br> <br> I do not understand how can the systems and back office at Telkom be so bad!<br>