MD
Martin D
1 reviews | Active since Jan 2014
18 Dec 2015, 10:06
LTE Compatibility feedback
I wrote a complaint about my new S6. The LTE does not work with telkom mobile network. I also in the last week have been getting very bad connections. I have to open my bbm to reconnect it. This does not happen on wifi. The bigger problem is i have not received any answer from Telkom since the 7th. I need LTE.
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Telkom's replyOfficial
18 Dec 2015, 10:47Hello Mwdoyle,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply18 Dec 2015, 10:47
Official
Hello Mwdoyle,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,