LTE cancelled but I was still debited

<p>Hi</p> <p> </p> <p>My LTE service was cancelled on 02/08/16 and yet I was still debited on this date. I need to be refunded. I handed in the device on the 29th July 2016.</p> <p> </p> <p>Also I would like to cancel my landline for the same reason as the LTE poor signal issues.</p> <p> </p> <p>Regards</p> <p>Reuven Naidoo</p>