LTE Broadband Uncapped

I ordered the LTE Broadband Uncapped limited offer about a month ago. After no agent called me back I phoned the call centre. After spending several hundred rands on the call, Terence handled my application and after waiting for 2 weeks for approval I phoned the call centre to get hold of Terence as i had not heard any feedback. My application had not been handed in and only once going through the process again was it handed in. Now i have been waiting a week for approval and i still have no product. Telkom is utterly pathetic.